Healing Hands Chiro & Wellness Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of visitors, clients, and users (“you”) who access our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information that you voluntarily provide to us, including but not limited to:
- Full name
- Phone number
- Email address
- Age and gender (if submitted via forms)
- Health-related information shared voluntarily for consultation or appointment purposes
- Any other information submitted through contact forms, appointment booking forms, or direct communication
b) Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referral source
This data is used for analytics, website performance, and security purposes.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to inquiries and appointment requests
- To provide healthcare, wellness, and consultation services
- To maintain internal records and client management
- To improve our website, services, and user experience
- To communicate updates, confirmations, or relevant information
- To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Health Information Disclaimer
Any health-related information shared through our website or communication channels is provided voluntarily by you. Such information is used strictly for consultation, care coordination, and internal clinical understanding.
Our website content is not a substitute for emergency medical care, and no online interaction constitutes a medical diagnosis unless explicitly stated during a formal consultation.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance user experience
- Analyze website traffic and usage patterns
- Maintain basic website functionality
You can choose to disable cookies through your browser settings; however, some features of the website may not function optimally.
5. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- With service providers assisting in website hosting, analytics, or communication (under confidentiality obligations)
- When required by law, court order, or government authority
- To protect our rights, safety, and property, or that of others
We ensure reasonable safeguards are in place when sharing data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, absolute security cannot be guaranteed.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or updating of your information
- Request deletion of your data, subject to legal or clinical record obligations
Requests can be made by contacting us using the details provided on our website.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review their respective privacy policies.
10. Children’s Privacy
Our website and services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be reflected on this page with an updated revision date.
Continued use of the website after changes constitutes acceptance of the revised policy.
12. Contact Information
For any questions or concerns regarding this Privacy Policy or your data, please contact us through the official contact details provided on the Healing Hands Chiro & Wellness Clinic website.
